FREQUENTLY ASKED QUESTIONS
DELIVERY POLICY
To avoid the use of plastic or paper, your order will be packed in a cotton pouch or tote-bag and your receipt will be sent to you by email.
The delivery will be made within 2 to 4Â days in Dubai.
Our delivery fees are 20 AED in UAE
Free above 250 AED order.
Pick up is available in Dubai (contact by email).
RETURN POLICY
If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 7 days of purchase. You can return your product for store credit, a different product or a different size.
Please note that returned items must have no visible signs of wear or use and that the items must be returned in original product packaging.
To initiate a return, please contact us through our email or whatsapp.
LAUNDRY GUIDE
Wash your cotton T-shirts and Sweaters by hand or use your washing machine's delicate cycle with cold water (30°C or below).
You can allow your T-shirts and Sweaters to dry flat or to be hung on hangers to dry.
We recommend you to wash your cotton pouch or tote-bag by hand. Please iron it by keeping the temperature in the medium.Â
Do not be surprised if your pouch or tote-bag slightly shrink during the first wash. It is made with natural starch of cotton.
CONTACT US
You can reach us by email : blancdubai@gmail.com
We are also available on Instagram and Facebook DM.
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Our company is registered at Dubai Economics Department.
PAYMENT METHODS
Cash on Delivery is the only payment method available.
Our company does not have a credit card reader.